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Post by russelll on Mar 18, 2008 16:06:57 GMT
NO! I'M RUSSELL!!!!
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Post by thelloydgang on Mar 18, 2008 17:28:46 GMT
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Post by brian on Mar 18, 2008 22:31:35 GMT
what a joke im one of their best advisors dream on loser and too correct a post that was edited by people unknown pete is not blindspot or brian but brian and blindspot have the sane ip address and i have been banned because i know who they are all and i mean all of you anon posters are yellow cowards prove me wrong when you see me next i think not... " i'm one of their best advisors" ..."dream on loser" what a complete insecure tw*t , and you call me boastful. such a best advisor that your sat on your backside in the middle of the afternoon playing on the computer, when the rest of us are out selling blinds. And I got news for you dipstick, when some one edits a post, it will show up below the post who done it and when. you are just a stirrer, no wonder you ain't got no friends. why are you now posting anon on your own forum. |
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Post by Mr Blind Spot on Mar 19, 2008 8:14:19 GMT
what a joke im one of their best advisors dream on loser and too correct a post that was edited by people unknown pete is not blindspot or brian but brian and blindspot have the sane ip address and i have been banned because i know who they are all and i mean all of you anon posters are yellow cowards prove me wrong when you see me next i think not... May we clarify two points, We only post on this forum under the name of Mrblindspot, always have always will, (apart from one occasion early on) Security on this site is never compromised, and we are the only ones who can see "ip" address's, regardless of what anyone says. |
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Post by oh dear on Mar 19, 2008 22:52:51 GMT
oh dear
I arrive at 9 o'clock sharp ready for the challenges of a new day.
"I don't know why they have sent you out, I told the girl that I just need a few louvre carriers for my old blinds. I have ordered them before from you. She said not to worry I will send an advisor round to see you"
This was in my diary as a sales call - not service.
The customer was never going to buy blinds as she is hoping to move house shortly.
Customers time wasted, my time & fuel wasted, could have had another sales appointment in that slot!
Oh dear oh dear
Of course my instructions were ignored and I ended up with three acacia bottle verticals.
I contacted service center and told them about the error and after she spoke to a team leader she came back and said they would sort it out. Before I ended the conversation I told her to confirm that it wasn't being put down as an agent error as it would be cheaper for me to buy the louvers myself than have a 3 x £20 fine. She said it wasn't and that was that.
Lo and behold when I get the invoice for them it was put down as an agent error = £60 fine
I was absolutely f***** furious! More so the fact that I was lied to by this service centre idiot! Hence now I have to go through the hastle of trying to get this refunded via my FSM
no chance of that dear!!!!!!!!
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Post by russhole on Mar 20, 2008 8:09:58 GMT
NOOOOOOOOOOO!!!!!
I'm Russhole.
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Post by guest on Mar 20, 2008 18:26:51 GMT
No I'm the best advisor Hillarys have got.
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Post by guesett on Mar 20, 2008 21:18:05 GMT
Well....i think all us Russells should all gather on the top of the cliffs at the Needles and jump off....then we'd be sure to get rid of the real one cuz he seems to follow the pack like a lemming anyway!!!!!  ;D |
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Post by guess it on Mar 20, 2008 21:42:31 GMT
No I'm the best advisor Hillarys have got. And I'm the Best Advisor Hillarys had!  ..... Now I'm working for myself, earning x3 times as much for half the effort! Lifes' so cruel! ;D |
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Post by brian on Mar 26, 2008 9:15:19 GMT
hey peeps did a nice one the other day 18 intu blinds, wanted perfik fit but saw intu and loved it. any way price was only £1000, sillarys over 2500, trouble is i gave a bit of discount and am only making 350 on this job  still can't win them all, i'm fitting one roller today and i get 60 quid for that ;D ps i love our chinese rails they win me no end of sales. |
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Post by blindmansam on Mar 26, 2008 23:50:23 GMT
Was up wiv Sillarys ? They Advertising For Agents Differently now ?
SALES - Selling Conservatory Roofs and Awnings and Shutters
FITTERS - Fitting Conservatory Roofs and Shutters
CORE - Same old Cr@p like i used to do .
Earn £25 an hour they state ! God thats Sooo Lame !!!!
Bet they get loads of applicants willing to 'invest' in IT Sammy!!! LOL
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Post by oh dear on Mar 27, 2008 8:32:00 GMT
oh dear
You should try replying to the D8 complaints over the last 4 months as you have promised several times then you may start to understand what your advisors go through and how often. The development team were obviously run roughshod over when it came to switching to D8 by accountants who could only see low cost (for that read cheap) Chinese imports and increased profits. How can you ignore the howls of protest from field operatives as you (for that read Hillarys) do?
oh dear dear
hi all I've been reading the above with interest.. Been working for hillarys about 18 years now and I gave up taking leads from them many years ago for very similar reasons.
in the olden days ... when I was a lad!.... We used to collect leads for hillarys before and during the metro Centre shop days (a long time ago).
I would talk to customers and provide agents with "Quality" leads.
many times a customer would ask for quote as she was moving soon and needed some idea of costs. Enquiries of this nature would have been easy to convert into leads, as I suspect call centre does now.
Hillarys as I'm sure you know by now ? arn't interested in the agents time and expense, so long as a lead is taken given and a sale made at any cost (as long as it's not thiers!).
I've been Very Cynicle for many years now and about to go I think as They now want me to spend £500 on a sam thingamy jig thing.
I've read with interest "the SAM scam" notes on other page .....
Well I needed that Rant !!
oh dear dear dear
By the way - when will anybody from H respond to these issues? Surely they can't all be totally ignorant regarding advisors feedback -
if you don't want to know don't create the website and ask for our opinions or information.
oooooohhhhhhhhhhh deary dear
Jenny, can you please give me the answers to all the queries regarding the new D8 headrail,the last time I was on this site the message was that you have had a meeting and when you had time you would put a reply together,have I missed it,this was some three months ago,out of genuine courtesy would you please post a reply,either on your behalf or that of the Hilarys Team,Thankyou in anticipation of your reply..
Oh MY GOODNESS!!
Here we are again!
appt Monday 9-12.
Called on time, shown 2 kitchen windows to measure. Gentleman explains he has very poor eyesight, almost blind, and had explained to the lady on the phone that he wanted details of the 50% venetian blind offer and- you've guessed it- wanted natural or neutral colours - magnolia would do.
I stated that they weren't in the sale and he went mental! Clearly well spoken gent who was disgusted that H had stooped so low as to get me there into his house under false pretences etc. (I've heard it all before ad nausea thanks to H.) I apologised, made my departure spitting feathers about the incompetents in the call centre that accepted the appointment.
When will H get it through it's thick skull that they are continuing to heap more damage upon its already battered reputation as they persist with this shoddy treatment of customers. You are entitled to have 50% off sales - no problem,. But when you do please ensure that it clearly states, in decent sized print, which fabrics are available, that the tele centre staff are sufficiently trained not cut corners, lie, cheat or whatever other stunts they pull to get the appointments from people that are either vulnerable or state exactly what they want in the first place.
No-one will reply - there's more chance of another earthquake in my living room!
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Post by regi on Mar 27, 2008 20:54:32 GMT
Hello all,
I have only been with the team for 6 months, but know they have been going for over 30 years.
Can anyone tell me if they have always had a 50% off sale during that time, and if so is it in the guiness book of records?
Reg
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Post by blindmansam on Mar 27, 2008 23:43:12 GMT
Hello all, I have only been with the team for 6 months, but know they have been going for over 30 years. Can anyone tell me if they have always had a 50% off sale during that time, and if so is it in the guiness book of records? Reg This is how it goes ...... Hurry ! Sale ends on 15th. Then ....... Ohhhh Sale Extended till 31st. Sale Finished. New Sale Starts 1st ! You get the drift ! 33 years now! WOW |
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Post by guest on Mar 28, 2008 8:01:43 GMT
overheard in marketing dep "What tactic shall we use this month i know 50% off but just to make it original  we'll make the leaflet twice as big and the small print 3 times as small. That way the customer will think we really do have a sale on! wow, what a great idea, we could also change the headline from red to blue. wow wow. i can see where that marketing course you did really comes into effect. this is so good we only need to tweak it, and it can run for another 33 years. yea,, but hang on, what will we do all day. we can just be caretakers like the fsm's, we can run around looking busy, but actually achieve nothing more than that which would happen anyway. SSSSSSSSSSSSSSSSHHHHHHHHHHHHHHHHHHHHHHHHH be quite. SSSSSSSSSSSSSHHHHHHHHHHHHHHHHHHHHHHHHHHHH |
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..... Now I'm working for myself, earning x3 times as much for half the effort! 
still can't win them all, i'm fitting one roller today and i get 60 quid for that ;D
we'll make the leaflet twice as big and the small print 3 times as small. That way the customer will think we really do have a sale on!