50% off

[Mr Blind Spot]

I have someone who wants to go-ahead with roof blinds, at a value of £1200.

Its quite a large conservatory and this price is for a fabric at 50% off.

Unfortunately (because I hate to treat customers this way), I am ignoring the customers attempts to contact me to place an order, as I feel the work involved, would not be worth the commission I would get.

I mention this, because I wonder how many more sales are lost, because the amount of commission payed is too low, and advisors think it is not worth it.

[gloryboy]

admin said:

I have someone who wants to go-ahead with roof blinds, at a value of £1200.

Its quite a large conservatory and this price is for a fabric at 50% off.

Unfortunately (because I hate to treat customers this way), I am ignoring the customers attempts to contact me to place an order, as I feel the work involved, would not be worth the commission I would get.

I mention this, because I wonder how many more sales are lost, because the amount of commission payed is too low, and advisors think it is not worth it.

i had something similar. quotes dept. gave a huge discount (like £1000's) leaving the job financially unattractive to me.

[thelloydgang]

admin said:

I have someone who wants to go-ahead with roof blinds, at a value of £1200.

Its quite a large conservatory and this price is for a fabric at 50% off.

Unfortunately (because I hate to treat customers this way), I am ignoring the customers attempts to contact me to place an order, as I feel the work involved, would not be worth the commission I would get.

I mention this, because I wonder how many more sales are lost, because the amount of commission payed is too low, and advisors think it is not worth it.

Why on earth did you quote it with 50% off in the first place? I never sell roof blinds for 50% off unless it's a lean-to and really necessary to close the order.

I always explain to my customers that roof blinds aren't included in the 50% off, just the sides, but give them a "discounted" price anyway.

By the way, how many blinds and what size is the conservatory? You're turning down £176!

Even if you spent 1 day measuring and fitting, it's still £22 per hour based on an 8 hour day!

If you don't want the job, I suggest you pass it back to head office for someone else to do.

K ;D
K

[red]

Same here.
I am not a roof specialist but if I do go out to a roof sale and by some misfortune manage to get it. Can I get a specialist to fit, no chance and I don't blame them either as even at full price it is not worth 10% commission so when they come in at 50% off then what chance of the customer getting it done. Virtually nill.
So when I get a lead for roof blinds I go in and come out as quick as possible because I know no one really wants to do them.
The 5% to the seller is fair but the 10% to the specialist is abysmal.
They have 2 trips, one to measure, one to fit. They take all the risks on measuring. They are the ones that get the flack for dor blinds and have to go back. It really is not worth 10% of a 50% off job. Its only just worth it on a full price one at 15%.

[thelloydgang]

red said:

Same here.
I am not a roof specialist but if I do go out to a roof sale and by some misfortune manage to get it. Can I get a specialist to fit, no chance and I don't blame them either as even at full price it is not worth 10% commission so when they come in at 50% off then what chance of the customer getting it done. Virtually nill.
So when I get a lead for roof blinds I go in and come out as quick as possible because I know no one really wants to do them.
The 5% to the seller is fair but the 10% to the specialist is abysmal.
They have 2 trips, one to measure, one to fit. They take all the risks on measuring. They are the ones that get the flack for dor blinds and have to go back. It really is not worth 10% of a 50% off job. Its only just worth it on a full price one at 15%.

For goodness sake! Now we have written proof as to why Hillarys have set up a seperate Specialist Division.

If you have the attitude that you're not gonna sell a roof before you go in to a customer, why bother quoting at all? Just pass it to a specialist straight away.

I'm lucky enough to have a good relationship with the core guys in my area and they pass specialists leads to me by just explaining to the customer that the wrong advisor has been sent out.

The specialist division have seperate some sales advisors and fitters. The fitters do the surveys and installs for 10%.

A bemused K

[red]

thelloydgang said:

red said:

Same here.
I am not a roof specialist but if I do go out to a roof sale and by some misfortune manage to get it. Can I get a specialist to fit, no chance and I don't blame them either as even at full price it is not worth 10% commission so when they come in at 50% off then what chance of the customer getting it done. Virtually nill.
So when I get a lead for roof blinds I go in and come out as quick as possible because I know no one really wants to do them.
The 5% to the seller is fair but the 10% to the specialist is abysmal.
They have 2 trips, one to measure, one to fit. They take all the risks on measuring. They are the ones that get the flack for dor blinds and have to go back. It really is not worth 10% of a 50% off job. Its only just worth it on a full price one at 15%.

For goodness sake! Now we have written proof as to why Hillarys have set up a seperate Specialist Division.

If you have the attitude that you're not gonna sell a roof before you go in to a customer, why bother quoting at all? Just pass it to a specialist straight away.

I'm lucky enough to have a good relationship with the core guys in my area and they pass specialists leads to me by just explaining to the customer that the wrong advisor has been sent out.

The specialist division have seperate some sales advisors and fitters. The fitters do the surveys and installs for 10%.

A bemused K

Hi Karen.
Its not quite as simple as that round here. There are no specialist within 30 miles as its such a badly off area, any one who does want a roof doing always wants the 50% stuff. Its extremely rare to get a full price one as they run a mile if its over 1K, hence no specialist that will do it. There are no specialist that I can pass the lead onto.
There have been a few but Hillary's have them running round so much to areas that don't pay, they eventually pack in altogether or at least limit their area. It has always been a problem round here.

[thelloydgang]

admin said:

I have someone who wants to go-ahead with roof blinds, at a value of £1200.

Its quite a large conservatory and this price is for a fabric at 50% off.

Unfortunately (because I hate to treat customers this way), I am ignoring the customers attempts to contact me to place an order, as I feel the work involved, would not be worth the commission I would get.

I mention this, because I wonder how many more sales are lost, because the amount of commission payed is too low, and advisors think it is not worth it.

Hi Mr BS

Just had quotes on the phone. They really want the details of the roof order you don't want for £1200. Can you contact Dean with the details and he'll arrange for the job to be done?

Much better than letting the customer down and giving your agency and Hillarys a bad name. Just think of the referrals this customer will give if you or Hillarys don't contact her...........none and lots of negative comments to potential customers which will harm your future business!!

Karen ;D

[Russell]

red said:

Same here.
I am not a roof specialist but if I do go out to a roof sale and by some misfortune manage to get it. Can I get a specialist to fit, no chance and I don't blame them either as even at full price it is not worth 10% commission so when they come in at 50% off then what chance of the customer getting it done. Virtually nill.
So when I get a lead for roof blinds I go in and come out as quick as possible because I know no one really wants to do them.
The 5% to the seller is fair but the 10% to the specialist is abysmal.
They have 2 trips, one to measure, one to fit. They take all the risks on measuring. They are the ones that get the flack for dor blinds and have to go back. It really is not worth 10% of a 50% off job. Its only just worth it on a full price one at 15%.

I just cant understand you not wanting to fit yourself .Yesterday I fitted a 1800 roof shaped in four hours it took a hour to sell and survey you do the maths per hour ,OK so you dont get the same amount for a sale in your area lets say you get 1200.00 for a 4 to 6 hour job still a good wack considering in your own words you rarely get sales this big .

Roofs are the single most profitable commodity we have those of you that shy from fitting them are losing money by the bucket load and closing you future options be it with Hillary's or elsewhere any successful advisor that sole trades with Hillarys!!!!!!!!!!!!!!!!! sells the big price items who wants to sell and fit verts/rollers in kitchen windows .


If roofs are not profitable for you you need to ask the question is my fitting up to scratch :because yes if a 1k or so roof takes you 8 hours or so then the return is maybe not so good ,mind you how many hours serving behind mcds counter or driving a van would you need to do to make the same ???the real world ain't so good if it was some of you would be there .

Embrace the larger sales but if you dont want them pass them on or sell them to a fellow advisor a bottle of wine or so and please dont insult me saying no one wants them because if Karen or I were in your area we would snatch your hands off thank you lucky stars we are not as we would clean up .

Please dont take this as an insult its just the way to run an agency if you want to make money

[ade]

Good to see so many people on the site, this is a bit off the thread and maybe I should start a new one, went to customer tonight who said she had a hard job to get an appointment and found the girl on the phone very unhelpfull, told her she would be lucky to get an evening appointment, I was shocked at this as another advisor has started in our area due to the lead to diary time and my lead level has dropped, I have also found some of the service support staff have been getting more unhelpful lately, she asked for an appointment for Monday 5th November and was told there was no one available, I only have one appointment on Monday at the moment, does any one know who is the best person to report this too, back to the thread, I think you should go for it Blindspot, at least by fitting it you will improve your skill at fitting roof blinds, may get referals for other buisness, and get some money, nothing ventured nothing gained

Ade

[keenasmustard]

maybe you should call the dynamic duo ;D to sort out your appointment problems they seem to have all the answers to all our problems ,they should be on the advisor panel at sillarys towers thats if they aren't already.still do they have fsm's on the panel

[brian]

russell said:

red said:

Same here.
I am not a roof specialist but if I do go out to a roof sale and by some misfortune manage to get it. Can I get a specialist to fit, no chance and I don't blame them either as even at full price it is not worth 10% commission so when they come in at 50% off then what chance of the customer getting it done. Virtually nill.
So when I get a lead for roof blinds I go in and come out as quick as possible because I know no one really wants to do them.
The 5% to the seller is fair but the 10% to the specialist is abysmal.
They have 2 trips, one to measure, one to fit. They take all the risks on measuring. They are the ones that get the flack for dor blinds and have to go back. It really is not worth 10% of a 50% off job. Its only just worth it on a full price one at 15%.

I just cant understand you not wanting to fit yourself .Yesterday I fitted a 1800 roof shaped in four hours it took a hour to sell and survey you do the maths per hour ,OK so you dont get the same amount for a sale in your area lets say you get 1200.00 for a 4 to 6 hour job still a good wack considering in your own words you rarely get sales this big .

Roofs are the single most profitable commodity we have those of you that shy from fitting them are losing money by the bucket load and closing you future options be it with Hillary's or elsewhere any successful advisor that sole trades with Hillarys!!!!!!!!!!!!!!!!! sells the big price items who wants to sell and fit verts/rollers in kitchen windows .


If roofs are not profitable for you you need to ask the question is my fitting up to scratch :because yes if a 1k or so roof takes you 8 hours or so then the return is maybe not so good ,mind you how many hours serving behind mcds counter or driving a van would you need to do to make the same ???the real world ain't so good if it was some of you would be there .

Embrace the larger sales but if you dont want them pass them on or sell them to a fellow advisor a bottle of wine or so and please dont insult me saying no one wants them because if Karen or I were in your area we would snatch your hands off thank you lucky stars we are not as we would clean up .

Please dont take this as an insult its just the way to run an agency if you want to make money

"Who wants to sell and fit verts/rollers in kitchen windows"

Me mate, I made more money today fitting 5 verts than you did fitting your 5 hour roof job. You might be making what you think is loads of money, but you losing alot of money to, me thinks.

[Russell]

brian said:

russell said:

I just cant understand you not wanting to fit yourself .Yesterday I fitted a 1800 roof shaped in four hours it took a hour to sell and survey you do the maths per hour ,OK so you dont get the same amount for a sale in your area lets say you get 1200.00 for a 4 to 6 hour job still a good wack considering in your own words you rarely get sales this big .

Roofs are the single most profitable commodity we have those of you that shy from fitting them are losing money by the bucket load and closing you future options be it with Hillary's or elsewhere any successful advisor that sole trades with Hillarys!!!!!!!!!!!!!!!!! sells the big price items who wants to sell and fit verts/rollers in kitchen windows .


If roofs are not profitable for you you need to ask the question is my fitting up to scratch :because yes if a 1k or so roof takes you 8 hours or so then the return is maybe not so good ,mind you how many hours serving behind mcds counter or driving a van would you need to do to make the same ???the real world ain't so good if it was some of you would be there .

Embrace the larger sales but if you dont want them pass them on or sell them to a fellow advisor a bottle of wine or so and please dont insult me saying no one wants them because if Karen or I were in your area we would snatch your hands off thank you lucky stars we are not as we would clean up .

Please dont take this as an insult its just the way to run an agency if you want to make money

"Who wants to sell and fit verts/rollers in kitchen windows"

Me mate, I made more money today fitting 5 verts than you did fitting your 5 hour roof job. You might be making what you think is loads of money, but you losing alot of money to, me thinks.

More Jacanory story's from you Brian you tell so many your delusional (that means you believe them yourself) when will you put up or shut up all you are is a little dual trader you admit it yourself you still work for Hillary's just admit it you cant cope on your own small man .

And until you know what rate I'm on you cant say what I earnt on that roof

[brian]

russell said:

brian said:

"Who wants to sell and fit verts/rollers in kitchen windows"

Me mate, I made more money today fitting 5 verts than you did fitting your 5 hour roof job. You might be making what you think is loads of money, but you losing alot of money to, me thinks.

More Jacanory story's from you Brian you tell so many your delusional (that means you believe them yourself) when will you put up or shut up all you are is a little dual trader you admit it yourself you still work for Hillary's just admit it you cant cope on your own small man .

And until you know what rate I'm on you cant say what I earnt on that roof

I think you are the delusional one peep, are you that ignorant that you don't know the real cost of these blinds and what can be made, go get some trade prices, everyone else has, That is enough to prove how much can be made.
I have put up before. I copied my bank statement remember. You tell me how you want me to "put up" and I will.
I do not "work for" sillarys and neither do you, and I only do to them what they openly do to us. As for coping on my own, thats what I am doing, i can asure you it is hardef to run 2 business's than one. I think your a little sad and bitter you can't do better yourself, or maybe you are, but because everyone knows who you are, you have to pretend to be a Hillarys fan. You are one of the few, they can't even cope with all the negative posting on there own site, from what I hear.
As for what rate you are on for roofs.....why don't you put up or shut up!
Also why are you always so insulting when some one posts something you don't like I think it shows some resentment, no one is that blinded by sillarys "way"

[thelloydgang]

gilly said:

maybe you should call the dynamic duo ;D to sort out your appointment problems they seem to have all the answers to all our problems ,they should be on the advisor panel at sillarys towers thats if they aren't already.still do they have fsm's on the panel

I take it you mean me as being half of the dynamic duo? I'll take it as a compliment thanks!

I thought that was what this forum was about anyway..........the giving and taking of advice and I freely admit I've done both!

K ;D

[Russell]

brian said:

russell said:

More Jacanory story's from you Brian you tell so many your delusional (that means you believe them yourself) when will you put up or shut up all you are is a little dual trader you admit it yourself you still work for Hillary's just admit it you cant cope on your own small man .

And until you know what rate I'm on you cant say what I earnt on that roof

I think you are the delusional one peep, are you that ignorant that you don't know the real cost of these blinds and what can be made, go get some trade prices, everyone else has, That is enough to prove how much can be made.
I have put up before. I copied my bank statement remember. You tell me how you want me to "put up" and I will.
I do not "work for" sillarys and neither do you, and I only do to them what they openly do to us. As for coping on my own, thats what I am doing, i can asure you it is hardef to run 2 business's than one. I think your a little sad and bitter you can't do better yourself, or maybe you are, but because everyone knows who you are, you have to pretend to be a Hillarys fan. You are one of the few, they can't even cope with all the negative posting on there own site, from what I hear.
As for what rate you are on for roofs.....why don't you put up or shut up!
Also why are you always so insulting when some one posts something you don't like I think it shows some resentment, no one is that blinded by sillarys "way"

RE my rate I'm a 3rd stage advisor ...never heard of that well that would be because your not up to the mark. You dont run two businesses you parasite off one and as for trade prices der of course I know what blinds cost as do the staff at Dixon's etc know what telly's cost as they sell them but they dont set up in competition to them do they they call that bite the hand that feeds you.Oh and one last thing if your not being fed well its because your no good at what you do