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Post by red on Sept 19, 2007 15:25:08 GMT
As some of you may know, I had my Sam device stolen last week.
The end of my world or so I thought.
I have done only 4 calls so far this week and had my best sales week ever since SAM.
How can this be.
Well, maybe because I am not treating the customer like a piece of mechanically collected meat slice might have something to do with it.
I did not have the distraction of trying to tap in little digits in to the micro screen. I can maintain eye contact and talk to the customer and build up a bit of rapport with them. They relax more. It reminds me of how good it was pre SAM.
I have been the happiest today than I have been for months, with no constant calls from H/O with problems and queries.
I may just keep it this way till some jobs worth comes along and tells me "computer says no" You have to conform and do it our way.
Such is Life.
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druid
New Member
Posts: 10
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Post by druid on Sept 19, 2007 21:44:25 GMT
As some of you may know, I had my Sam device stolen last week. The end of my world or so I thought. I have done only 4 calls so far this week and had my best sales week ever since SAM. How can this be. Well, maybe because I am not treating the customer like a piece of mechanically collected meat slice might have something to do with it. I did not have the distraction of trying to tap in little digits in to the micro screen. I can maintain eye contact and talk to the customer and build up a bit of rapport with them. They relax more. It reminds me of how good it was pre SAM. I have been the happiest today than I have been for months, with no constant calls from H/O with problems and queries. I may just keep it this way till some jobs worth comes along and tells me "computer says no" You have to conform and do it our way. Such is Life. |
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druid
New Member
Posts: 10
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Post by druid on Sept 19, 2007 21:54:22 GMT
As some of you may know, I had my Sam device stolen last week. The end of my world or so I thought. I have done only 4 calls so far this week and had my best sales week ever since SAM. How can this be. Well, maybe because I am not treating the customer like a piece of mechanically collected meat slice might have something to do with it. I did not have the distraction of trying to tap in little digits in to the micro screen. I can maintain eye contact and talk to the customer and build up a bit of rapport with them. They relax more. It reminds me of how good it was pre SAM. I have been the happiest today than I have been for months, with no constant calls from H/O with problems and queries. I may just keep it this way till some jobs worth comes along and tells me "computer says no" You have to conform and do it our way. Such is Life. Hi All Sort of agree with Red however........................my SAM crashed today...........went manual, took ages, eye contact minimal, got the sale but felt like I'd let the customer down..........when using SAM I go "automatic" and can relate to the customer at the same time............paper method thumbs down for me. What do you lot think?  ?? |
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Post by blindmansam on Sept 19, 2007 22:56:09 GMT
Hi All Sort of agree with Red however........................my SAM crashed today...........went manual, took ages, eye contact minimal, got the sale but felt like I'd let the customer down..........when using SAM I go "automatic" and can relate to the customer at the same time............paper method thumbs down for me. What do you lot think? ?? I never take SAMMY into peoples homes . Always put thru orders later on SAMMY in my own time . It works for me . 666 orders later! On SAMMY LOL |
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Post by red on Sept 20, 2007 6:49:50 GMT
Hi All Sort of agree with Red however........................my SAM crashed today...........went manual, took ages, eye contact minimal, got the sale but felt like I'd let the customer down..........when using SAM I go "automatic" and can relate to the customer at the same time............paper method thumbs down for me. What do you lot think? ?? Well Druid, It just goes to show. What works for one person does not always work for everyone. I truly think that every agent should adapt the system to what works best for him/her. Yesterday may well of been just a fluke, but it was the best sales day I have had in 2 years since I got Sam and the only day I have not had Sam with me. 6 leads and 6 orders totaling well over 5K. Just in case it was a fluke I will see how things go for a short while. |
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